Delovna zavzetost je ključnega pomena za kakovostno oskrbo na primarni ravni zdravstvenega varstva. To je postalo očitno med pandemijo Covid-19, tako z zdravstvenega kot z ekonomskega vidika, saj lahko neustrezna delovna zavzetost na primer povzroči manj napotitev na sekundarno zdravstveno raven. Namen te študije je preučiti stopnjo delovne zavzetosti v javni zdravstveni organizaciji na primarni ravni zdravstvenega varstva in pri tem dodatno raziskati vlogo različnih delovnih okolij in značilnosti dela. Študija zapolnjuje raziskovalno vrzel na področju primarnega zdravstvenega varstva in poudarja pomen obvladovanja dejavnikov, ki spodbujajo delovno zavzetost. Prihodnost zdravstvenega varstva bosta močno krojila staranje prebivalstva in Covid-19, ki sta prispevala k nepredvidljivim in neugodnim delovnim razmeram. Učinkovito delovanje primarnega zdravstvenega varstva je tako ključnega pomena za zagotavljanje kakovostnega zdravstvenega varstva in zdravja prebivalstva nasploh, saj je primarno zdravstveno varstvo temelj zdravstvenih sistemov in stroškovno učinkovit način zagotavljanja univerzalne zdravstvene pokritosti.
Work engagement is crucial for quality care at the primary healthcare level. This is especially true during the Covid-19 pandemic, as it has effects on the community from both a health and economic point of view. For example, inadequate work engagement can lead to fewer referrals to the secondary healthcare level. The aim of this study is to examine the work engagement level in a public healthcare organisation at the primary healthcare level to further explore the role of job and work environment characteristics. The study addresses a research gap in the field of primary healthcare and emphasises the importance of managing the factors promoting work engagement. The future of healthcare will be strongly shaped by population ageing and Covid-19 disruption, which have created unpredictable and unfavourable working situations. Effective PHC functioning is thus crucial for ensuring quality healthcare and the health of the population in general, as PHC is the cornerstone of health systems and a cost-effective way to provide universal health coverage.
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