Purpose of this study is to gain insight in the socio-therapeutic behaviour of the nursing staffs of general Dutch non-academic hospitals. P0751a: working conditions / most important goals of hospital / job satisfaction / decision structure / promotion / strictness of rules / expressing emotions / socio-therapeutic behaviour stimulation, information, active interest / professional orientation / communication with head of department, doctors, colleagues / social conformity / role orientation / role ambiguity / estimated knowledge of patients regarding hospital affairs / P0751b: partial replication of P0751a / P0751c: partial replication of P0751a / P0751d: insufficient documentation available / P0751e: partial replication of P0751a plus: / terminal illness / organization / bureaucracy. Background variables: basic characteristics/ occupation/employment/ education/ organizational membership