Experiment about corporate reputation, consumer stereotypes and trust, 2019

DOI

This study was conducted as a part of the international research project "Navigating Brand Preference through Consumers Stereotypes", aiming to examine how three types of consumer stereotypes related to brands (country of origin stereotype, brand buyer stereotype, and brand stereotype) affect consumer purchasing behavior. Stereotypes are defined according to the stereotype content model as the perceptions of warmth in the competence of an object (country, buyers or brands). This experiment focuses on consumer stereotypes pertaining to corporate brands to answer the question of how the dimensions of the corporate reputation (Customer orientation; Good employer; Social and environmental responsibility; Product and service quality, and Reliable and financially strong company) influence the perception of warmth and competence. In addition, the aim of the study is to determine, whether warmth and competence perceptions act as mediators of the effects of corporate reputation dimensions on consumer trust toward corporate brands. For the purpose of testing the conceptual model, an experiment was prepared in which we manipulated the information in the description of a fictitious telecommunications company. Information manipulation was related to the dimensions of corporate reputation. Control group was not given any specific information about corporate reputation dimensions, while other five treatment groups were provided with positive information on particular dimension of corporate reputation. Therefore, this was a single-factor, six groups between subjects design.

Non-probability: AvailabilityNonprobability.Availability

Web-based experimentExperiment.WebBased

Identifier
DOI https://doi.org/10.17898/ADP_EKUPSZ19_V1
Related Identifier https://plus.si.cobiss.net/opac7/bib/25588710
Metadata Access https://datacatalogue.cessda.eu/oai-pmh/v0/oai?verb=GetRecord&metadataPrefix=oai_ddi25&identifier=5f73137c2a783f9993778a61ce09166020a56a74e0d35950cf19ec504e27e8b9
Provenance
Creator Gidaković, Petar; Žabkar, Vesna
Publisher Arhiv družboslovnih podatkov = Social Science Data Archives
Publication Year 2024
Funding Reference Slovenian Research Agency
Rights ADP, 2024; The data and materials are licenced under a Creative Commons Attribution 4.0 International Licence. Users may use the data only for the purposes stated in the registration form and in accordance with professional codes of ethics. Users expressly agree to maintain the confidentiality of the data and to conduct analyses without attempting to identify the individuals and institutions covered by the materials.
OpenAccess true
Contact http://www.adp.fdv.uni-lj.si/
Representation
Resource Type NumericNumeric
Discipline Social Sciences
Spatial Coverage United Kingdom; United Kingdom