E-wallet is an application that enable users to download by using a mobile device. It is a new trend for consumers to use e-wallet application to replace the traditional payment method. With ewallet, a user does not need to bring cash or credit card along with them. It makes users to purchase their needs and wants in a more convenient way. Due to the advancement of technology, there are a lot of ewallet platforms that exist in the market such as Touch n Go, Boost and Grabpay. Consequently, this research aims to study the factors that affect the university students’ intention to use e-wallet. The Technology Acceptance Model (TAM) serves as the theoretical underpinning for this research A total of 140 people from a Malaysian private institution took part in this study. Convenience sampling was used to pick samples, and respondents completed the questionnaire using a Google form and a paper and pencil approach. The questionnaire was created using a nominal scale and a five-point Likert scale. Descriptive analysis, reliability analysis, and multiple regression analysis were utilised to analyse the data in this study. Students, supervisors, academics, researchers, learning institutions, commercial organisations, and the government will all benefit immensely from the data and information gathered in this study because we will be able to examine and understand the factors that influence students' decision to use an E-Wallet for their daily financial operations. This study, however, has certain limitations in that it does not reflect the complete student population in Malaysian tertiary education and only examines four variables: perceived utility, perceived ease of use, perceived danger, and trust. Future study could focus on other impacting elements such as trust, risk, complexity, pervasive technology use, tech-savvy future generations, and so on.
Date Submitted: 2021-06-28