Quality of education, health care, the police and judicial services and other public provisions in the Netherlands, both objectively and in the public perception. Themes: use of / waiting for general practitioner, medical specialist, hospital / opininion on quality, financing, organization and information of public health sector / perception of change in quality last five years in medical, mental, geriatric and handicapped health care / willingness to pay more for better care / quality of various sorts of education and perceived changes last five years / opininion on quality of, financing of , organization of and role of government and parents in public education / detailed evaluation of quality of school of one's own children / opinions on renting (in public sector) a house / ownership of house / quality of service by house owner / satisfaction with repairs / opinions on criminality / government actions / sufficient number of prison cells / severity of punishment / safety / police / judicial system / judges / rehabilitation / stricter immigration policy / victimization: burglary, theft , violence and thread of violence, robbery, vandalism / contacts with police and satisfaction with it / personal problem solving behaviour regarding public sector / quality of municipal services / work situation / quality of work / work satisfaction / type of employer / changing job-sector / social security system / type social benefit / satisfaction / errors or mistakes made / reintegration activities / main source of income.