Experience with crime in neighbourhood / satisfaction with police / facilities for handicapped people in r.'s house / visits to open air markets in Zaanstad / satisfaction with public works / recruitment of firemen / new firesiren / crime prevention / sports participation / local projects / satisfaction with neighbourhood / use of Internet / perception of, experience with discrimination. Background variables: basic characteristics/ residence/ housing situation/ household characteristics/ place of work/ occupation/employment/ income/capital assets/ education/ consumption of durables