Customer Relationship Management

DOI

The impact of CRM on customer loyalty - evidence from banking sector

Date Submitted: 2023-04-20

Identifier
DOI https://doi.org/10.17026/dans-223-de4r
Metadata Access https://ssh.datastations.nl/oai?verb=GetRecord&metadataPrefix=oai_datacite&identifier=doi:10.17026/dans-223-de4r
Provenance
Creator FLORINDA Zegullaj ORCID logo
Publisher DANS Data Station Social Sciences and Humanities
Contributor Florinda Zegullaj
Publication Year 2023
Rights DANS Licence; info:eu-repo/semantics/closedAccess; https://doi.org/10.17026/fp39-0x58
OpenAccess false
Contact Florinda Zegullaj (SEEU)
Representation
Resource Type Dataset
Format application/vnd.oasis.opendocument.spreadsheet; application/zip
Size 18981; 12698; 3670204; 886921
Version 2.0
Discipline Business and Management; Economics; Social and Behavioural Sciences