Net Promoter Score (NPS) telecommunication dataset

DOI

Net Promoter Score (NPS) measures customer satisfaction and loyalty using a Likert scale of 0-10. The dataset is used to predict customer churn and mediation effect relationship, which influent either directly or indirectly through a customer's status/ rating change

Date Submitted: 2021-08-29

Identifier
DOI https://doi.org/10.17026/dans-27a-3u62
Metadata Access https://lifesciences.datastations.nl/oai?verb=GetRecord&metadataPrefix=oai_datacite&identifier=doi:10.17026/dans-27a-3u62
Provenance
Creator NM Nurulhuda Mustafa ORCID logo
Publisher DANS Data Station Life Sciences
Contributor NM Nurulhuda Mustafa
Publication Year 2021
Rights DANS Licence; info:eu-repo/semantics/closedAccess; https://doi.org/10.17026/fp39-0x58
OpenAccess false
Contact NM Nurulhuda Mustafa
Representation
Resource Type Dataset
Format application/zip; text/csv
Size 12511; 346491; 242354
Version 2.0
Discipline Life Sciences; Medicine