The Effect of Service Convenience on Customer Satisfaction and Loyalty: the Mediating Role of Perceived Service Value and Moderating Role of Perceived Service Guarantee Strength - an Empirical Study of the Restaurant Industry in Taiwan
| Identifier | |
|---|---|
| DOI | https://doi.org/10.6141/TW-SRDA-E99001-1 |
| Metadata Access | https://www.da-ra.de/oaip/oai?verb=GetRecord&metadataPrefix=oai_dc&identifier=oai:oai.da-ra.de:548673 |
| Provenance | |
|---|---|
| Creator | Chang, Kuo-chien |
| Publisher | SRDA - Survey Research Data Archive Taiwan |
| Publication Year | 2011 |
| Rights | Download |
| OpenAccess | true |
| Contact | SRDA - Survey Research Data Archive Taiwan |
| Representation | |
|---|---|
| Resource Type | Dataset |
| Discipline | Empirical Social Research |