Interviews were conducted with multiple stakeholders in South Africa so as to investigate barriers and opportunities for energy services delivery to informal settlements in the country during the 2010s, although account was also taken of the historical and political context that impacts on energy delivery in South Africa. The interviews were conducted in South Africa, and took place in Cape Town, Johannesburg, and Polokwane. The interviews are with multiple categories of stakeholders, namely: 1.) the electricity supply industry; 2.) the national government; 3.) the provincial government; 4.) the municipal government; 5.) academics; and 6.) NGO/civil society actors. The range of interviewee categories was aimed at constructing a rounded and in-depth qualitative picture of barriers and opportunities for energy service delivery in situations of housing and settlement informality.Energy is a critical enabler of development. Energy transitions, involving changes to both systems of energy supply and demand, are fundamental processes behind the development of human societies and are driven by technical, economic, political and social factors. Historical specificities and geography influence the character of energy transitions. In a world that is experiencing unprecedented urban growth, modern urbanised societies are highly dependent on energy. By 2030, more than 50% of people in developing countries are expected to live in cities, which is a figure set to grow to 66% by 2050. This urbanisation trend is even more prominent in South Africa, where 64% of its population already live in urban areas and is expected to rise to 70% by 2030. South African cities are highly dependent on energy, and access to and the provision of energy services affects urban energy transitions. Furthermore, access to affordable and reliable energy services is fundamental to reducing poverty and advancing economic growth. In response to this, many cities in South Africa and beyond have adopted sustainable energy provision strategies and solutions as a way of promoting economic development and greening of urban economies. However, Sustainable Energy Africa (SEA)'s State of the Energy in South African Cities report (2015) identifies that much remains to be done in order to transform South African cities towards a more sustainable urban energy profile, which is in turn aimed at improving welfare, supporting economic activity, creating 'green collar' and other jobs, and reducing carbon emissions. The project's focus on urban energy transitions is therefore both timely and necessary. Cities in South Africa are notable for their central role in the governance of energy. Municipalities are constitutionally mandated to serve as electricity distributors and are responsible for maintaining infrastructure, providing new connections and setting minimum service level standards as well as pricing and subsidies levels for poor consumers. Therefore, municipalities have become major actors in urban energy infrastructures. Nonetheless, systemic change is hampered by: a.) the lack of integrated energy strategies; b.) the declining performance of energy supply networks in South Africa; c.) the high carbon intensity of South Africa's energy supply, at a time when South Africa is actively seeking to decarbonize the economy; d.) a stalled level of electrification in certain poor urban areas in South African cities; and e.) the continued prevalence of energy poverty, even in grid-connected South African urban households. A key issue is the continued prevalence of a focus on energy supply, as opposed to the broader and more complex notion of energy services. It is clear that municipal processes and systems will have to change in order for energy transitions to occur. This project investigates the dynamics and co-evolution of municipal processes so as to create pathways to new, greener and fairer urban energy configurations. The project establishes a dialogue between work on socio-technical transitions and on energy geographies to analyze and identify energy transition pathways towards municipal-scale energy services regimes. The project's embeddedness in ongoing urban energy transition work will provide an evidence-base for co-designing pathways for energy services provision in South Africa's cities, alongside exploring opportunities in new energy configurations for transformations to urban green economies. This research project consists of SA research partners (the University of Cape Town's Energy Research Centre) and UK partners (King's College London; the University of Manchester; Plymouth University and the University of Sussex), together with the local energy transition expertise of Sustainable Energy Africa.

Semi-structured qualitative interviews were carried out, with a mixture of face-to-face individual interviews, and interviews of pairs of respondents on occasions when both interviewees worked in the same office or unit. Due to the nature of the research topic and of the universe of potential interviewees, purposive sampling was utilised so as to select interviewees from across a range of interviewee categories (the electricity supply industry (4 interviews), national government (5 interviews), provincial government (3 interviews), municipal government (10 interviews), academics (7 interviews), and NGO/civil society actors (11 interviews)). All interviews were conducted in South Africa, and in English.