The Lived Experience of Waiting and Delay, 2018-2019

DOI

Waiting is a pervasive feature of life in organisations, yet little prior research has focused on the lived experience of waiting from the perspective of the employee. The present study aims to rectify this omission by tracking in depth the varied waiting experiences of 33 diverse individuals in three occupational settings via a multi-method approach involving participant-led photography and photo-elicitation interviews. The research provides insights into the 'qualities and textures' of waiting, employee agency during waiting experiences, and the spatial and material contours of the waits. This may include ‘micro-waiting’, short-term, long-term, or indeterminate waiting. This study contributes to knowledge of the temporal experience of work, and sheds light on a previously hidden aspect of employee attitudes and experiences. The dataset comprises 33 semi-structured interviews with ceramic artists, office workers and hairdressers, and 371 photographs taken by participants.Waiting is a pervasive feature of life in organisations, yet little prior research has focused on the lived experience of waiting from the perspective of the employee. The present study aims to rectify this omission by tracking in depth the varied waiting experiences of 33 diverse individuals in three occupational settings via a multi-method approach involving participant-led photography and photo-elicitation interviews. The research provides insights into the 'qualities and textures' of waiting, employee agency during waiting experiences, and the spatial and material contours of the waits. This may include ‘micro-waiting’, short-term, long-term, or indeterminate waiting. This study contributes to knowledge of the temporal experience of work, and sheds light on a previously hidden aspect of employee attitudes and experiences.

Primary data were gathered via interview with participants. Participants also took photographic images which formed the basis of the interviews.

Identifier
DOI https://doi.org/10.5255/UKDA-SN-855808
Metadata Access https://datacatalogue.cessda.eu/oai-pmh/v0/oai?verb=GetRecord&metadataPrefix=oai_ddi25&identifier=d4d10a312e1e65b69cdf81e8078cb4878da266bc33410a8fef1b4168cb6e02d5
Provenance
Creator Bailey, C, King's College London
Publisher UK Data Service
Publication Year 2022
Funding Reference BA/Leverhulme Trust
Rights Catherine Bailey, King's College London; The UK Data Archive has granted a dissemination embargo. The embargo will end on 5 January 2026 and the data will then be available in accordance with the access level selected.
OpenAccess true
Representation
Resource Type Text; Still image
Discipline Economics; Social and Behavioural Sciences
Spatial Coverage southern England; United Kingdom