Satisfaction with neighbourhood / separate collection of waste: glass, paper, chemicals, food etc. / satisfaction with cleansing department and some special municipal projects to improve the quality of life / perception of crime in neighbourhood / inconveniences by drug abuse / satisfaction with dwelling, propensity to remove / feelings of unsafety / experience with crime ( as a victim ) last 12 months / assessment of the development of the city / efforts made by city council / expectations for the future Background variables: basic characteristics/ place of birth/ residence/ housing situation/ household characteristics/ characteristics of parental family/household/ place of work/ occupation/employment/ income/capital assets/ education