Warders' questionnaire task and responsibilities / regime norms / management directives / problem solving / relationship with superiors in meetings / why do prisoners obey warders / prisoner's behaviour and feelings / general attitude towards prisoners / perception of prisoner's mutual relationships / role performance and ideal role ( also by situation sketches ) / relationships between colleagues / prisoner's aggressive behaviour / prisoner's say in matters / contacts with prisoners ( actual and ideal ) / perception of colleagues and prisoners / making reports / preferences for certain type of prison / job attraction. Prisoners' questionnaire satisfaction with living conditions / attitude to work / attitude to treatment / why do prisoners obey warders / best behaviour / feelings / perception of other prisoners / perception of warder's behaviour / contacts with other prisoners, warders / perception of aggressive behaviour, threats / attitude to participation / expected ideal behaviour of warders / contacts with the 'social civil servant' / the management. Background variables: basic characteristics/ occupation/employment/ education