National Partnership for Reinventing Government Employee Survey, 1998 Archival Version

DOI

The National Partnership for Reinventing Government (NPR) Employee Survey, conducted in August 1998, gathered feedback from 13,689 employees representing 48 government agencies to help agencies focus on key employee satisfaction issues, to increase the efficiency and effectiveness of government service and thereby better serve customers, and to assess the progress of agencies' organizational changes -- especially in relation to efforts to reinvent internal operations. NPR sought to use the survey results to produce a federal government that worked better and costed less. The 1998 NPR survey results established a baseline from which to evaluate the success of government-wide and agency-specific action plans. Respondents rated their agreement with a series of statements such as "There are service goals aimed at meeting customer experience," "At the place I work, my opinions seem to count," and "My organization has made reinvention an important priority." Additionally, respondents were asked to what extent their organization performed such tasks as implementing simplified travel regulations or streamlining the process for hiring employees. Also, respondents rated their overall satisfaction with their job, their involvement in decisions that affected their work, and the recognition they received for doing a good job. Finally, respondents rated their immediate supervisor's/team leader's overall performance, as well as the overall quality of work being done in their work group. All federal employees employed at the time of the survey. The probability sample selected to represent the universe consisted of approximately 34,401 employees. The codebook is provided by ICPSR as a Portable Document Format (PDF) file. The PDF file format was developed by Adobe Systems Incorporated and can be accessed using PDF reader software, such as the Adobe Acrobat Reader. Information on how to obtain a copy of the Acrobat Reader is provided on the ICPSR Web site.

Identifier
DOI http://dx.doi.org/doi:10.3886/ICPSR03419
Related Identifier DOI: 10.3886/ICPSR03419.v1
Metadata Access https://www.da-ra.de/oaip/oai?verb=GetRecord&metadataPrefix=oai_dc&identifier=oai:oai.da-ra.de:436570
Provenance
Creator United States Office of Personnel Management
Publisher ICPSR - Interuniversity Consortium for Political and Social Research
Publication Year 2002
Rights Delivery;This version of the study is no longer available on the web. If you need to acquire this version of the data, you have to contact ICPSR User Support (help@icpsr.umich.edu).
Contact ICPSR - Interuniversity Consortium for Political and Social Research
Representation
Language English
Resource Type Dataset;survey data
Coverage
Discipline Not stated
Spatial Coverage {"United States","Time period: 1998-08","Collection date: 1998-08"}
Temporal Coverage {"United States","Time period: 1998-08","Collection date: 1998-08"}