Working situation at Dutch national steel factory "Hoogovens" / attitude to work situation and policies / process of innovation and consequences for job security / work contacts / reorganizations / shift-work / wage system / workload / independence / scope of control / problems at work and solutions / protest actions / work experiences / participation in strikes / CAO-negotiations / role of trade-unions / type of actions against the strike by management / role of judge in breaking strike / role of work-council / having a say in work / the department contact committee / tasks of shop-steward work ( bedrijvenwerk ) / management policies / motivation to be a trade-union member / substudy 3 about function groups and how one is allocated therein / which points of view are most important / independence / information / experience / opinions about own function group / social contacts / type of judgements, ratings / influence / perception of opinions of boss and colleagues / attitude of the trade-unions towards reorganizations and management policy / solving conflicts through actions and strike. Background variables: basic characteristics/ household characteristics/ occupation/employment/ education