Symbiosis is a multiple case study into Dutch IT-outsourcing practice. Outsourcing is an important economic activity. For that reasons it makes sense to discover what contributes to the success of outsourcing projects. For this purpose detailed information has been gathered from 30 cases by means of interviews guided by questionnaires. The cases have been followed over a number of years.
This research received partial support by the Dutch Joint Academic and Commercial Quality Research & Development program on Software Engineering (NWO's programme Jacquard) via contract 638.003.611 Symbiosis: Synergy of managing business-IT-alignment, IT-outsourcing and offshoring success in society.